Privacy Policy

Last updated: [21/09/2025]

Turing Technology Solutions Limited (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website www.turingtechs.co.uk or contact us for services.

1. Who We Are:

Company Name: Turing Technology Solutions Limited
Company Number: 10644499
Registered Office: Penthouse 5, Jubilee Mensions, 119 Thorpe Road, PE3 6JH, Peterborough, UK
Email: support@turingtechs.co.uk

We act as the “data controller” of your personal data under the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect:

We may collect and process the following types of information:

Personal details you provide (e.g., name, email address, phone number) when you contact us through our website or email.
Business details when you engage with us for IT support or services.
Technical data such as your IP address, browser type, and pages you visit on our website (collected through cookies or analytics tools).

3. How We Use Your Information:

We use your information to:

Respond to enquiries and provide customer support.
Deliver and manage IT services you request.
Send important updates about your service or our business.
Improve our website and services.
Comply with legal and regulatory obligations.

We do not sell your personal data to third parties.

4. Legal Basis for Processing:

We process your data under one or more of the following legal bases:

Contract – when processing is necessary to provide the services you request.
Legitimate interests – to run and improve our business.
Consent – when you agree to receive marketing or optional communications.
Legal obligation – when we must comply with UK law.

5. Sharing Your Data:

We may share your data with:

Service providers and partners who help deliver our services.
Regulators, law enforcement, or authorities when required by law.
IT and cloud service providers (with appropriate data protection safeguards).

We ensure all third parties respect your privacy and comply with UK GDPR.

6. Data Retention:

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

7. Your Rights:

Under UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (in certain circumstances).
Object to or restrict processing of your data.
Request transfer of your data to another provider.
Withdraw consent (where we rely on consent).

To exercise any of these rights, please contact us at support@turingtechs.co.uk.

8. Cookies & Analytics:

Our website may use cookies and analytics tools to improve your experience. You can control or disable cookies through your browser settings.

9. Security:

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

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